Operations/Install Manager

Propability Ltd Ian Scott Operation, Install Manager, Visual Display Solutions, Visual Merchandise, Retail, Shop Fittings & Fixtures 534.jpg

The ‘one man band’ to all areas of our business…

Ian has over 18 years’ experience in the retail sector and has been with Propability since 2006. Previously he held a pivotal role at a leading toy department store where he was responsible for the smooth running of the site and general maintenance. As Operations Manager at Propability, he is spread across the business and literally handles everything both on and off-site. He gets to know each job inside out and is required to troubleshoot across all practical skill sets including; electrics, lighting, construction, carpentry, polystyrene, fibre glass, painting, finishes, DIY and  client liaison.

Bringing to the table, all the day-to-day essentials required to run the workshop and operations,  Ian’s role requires a hands on approach, looking at how any given project is going to be installed.  Taking on board all angles of a project, including danger and risk assessment, he also ensures health and safety regulations are strictly adhered to.  Responsible for the majority of installs he also doubles up as our ‘Repair Man’ tasked with urgent ‘call outs’ to fix any props that may have been damaged due to hustle and bustle.

Once we leave site the job is as good as we can get it. We have a rapport with our clients and they know that if there’s a problem – we’ll sort it. Propability is a happy family, you are not just a face, you really feel part of a team. We spend a month or six weeks making something and then, when you stand back from it and look you see it’s brilliant.
This is what we bring - the wow factor and customers show real appreciation.